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Switch banks in the blink of an eye

Our advisors are available between 8.00 am and 6.00 pm, Monday to Friday, on (+352) 42 42-2000

The benefits of FaciliSwitch

  • Peace of mind: we take care of moving over all recurring payments (salary, bills, etc.);
  • Time savings: no need to waste time on admin;
  • Security: your bank details are transferred securely;
  • No cost: FaciliSwitch is free of charge.

An all-inclusive bank switching service

Let us take care of:

  • managing the end of your relationship with your current bank;
  • submitting requests to your former bank to transfer your payment account balance, direct debits and other recurring transactions to your BGL BNP Paribas account;
  • providing your new bank details to your debtors and creditors;
  • closing the account(s) you have open with the other bank upon request;
  • notifying you as soon as your recurring transactions are up and running via your new BGL BNP Paribas account.

Good to know

If you wish to use your old account for a particular purpose, you can tell your BGL BNP Paribas advisor, who will arrange a customised transfer.

What do I need to do to switch banks and become a BGL BNP Paribas client?

FaciliSwitch is available to you as soon as you open a BGL BNP Paribas current account.

There are two ways to benefit from this service :

1. With the help of an adviser

  • complete and sign the transfer documents ;
  • return the signed documents to your preferred branch, or return it by post to:
    BGL BNP Paribas S.A.

    c/o Support Opérationnel – Mobilité bancaire
    50, avenue JF Kennedy

    L-2951 Luxembourg

2. Independently and remotely

Open Web Banking on your computer, click on the Faciliswitch card on the right-hand side, and complete the form.

Find the bank account that suits your needs

By answering a few questions online, BGL BNP Paribas can help you to identify the best bank account for your situation and individual needs. Explore the various account packages you can sign up for online or at a branch.

In addition, if your wage is paid into your BGL BNP Paribas account, you’ll be eligible for a loyalty discount, which is an automatic discount on your account fees.

Always by your side with Web Banking

  • Instant overview of all your accounts 24/7.
  • Make instant credit transfers (1) and regular transfers.
  • Keep in contact with your adviser via secure messaging.
  • Apple Pay & Payconiq available.
  • Access savings and investment products.
  • Subscribe to our products online.
  • Manage your bank cards yourself: adjust your card limit, block or unblock your card and manage your PIN code.
  • The Web Banking app is available in the App Store and Google Play.

Frequently asked questions

  • icone faq question
    How long does it take to switch banks and become a BGL BNP Paribas client?

    The bank can adapt to your timeframe. However, it takes a minimum of 13 business days to complete an account transfer.

  • icone faq question
    Do I need to visit my old bank to close my account?

    There’s no need. BGL BNP Paribas handles all dealings with your current bank to close your account and complete the transfer.

  • icone faq question
    Do I need to visit a BGL BNP Paribas branch?

    To get the bank switching process started, you can either head to your preferred branch, contact our Client Service by phone, or take care of things yourself via Web Banking on your computer by clicking on the Faciliswitch card on the right-hand side.

  • icone faq question
    Will I be charged a fee?

    The BGL BNP Paribas FaciliSwitch service is free for all transfers from one Luxembourg bank to another, in accordance with the terms set out in the Guide to Switching Banks.

    However, clients may be charged a fee for transferring services other than those related to payment accounts or for discontinuing certain services provided by their current bank.

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(1) In accordance with the Fee Conditions, you may be charged for this type of credit transfer, but it is free of charge with the following packs: Young People, Essential, Comfort and Exclusive. Find out about our fees.