Mastercard Elite: the most prestigious BGL BNP Paribas card

Mastercard Elite: enter a world of exclusivity

Mastercard Elite⁽²⁾opens the door to a range of premium products and services, including 24/7 concierge and extensive assistance and insurance services.

Discover all of the benefits of BGL BNP Paribas’ Mastercard Elite.

Maximum protection in Luxembourg and abroad

Your Mastercard Elite offers you the most exclusive insurance and assistance services with capped repayments :

Here’s an overview of some of the services it includes:

• Rental vehicle insurance:
  • Excess covered in case of an accident.
• Car, recreational vehicle, boat and passenger assistance:
  • Repair, towing, transport, repatriation and assistance for the driver and passengers in case of breakdown, accident or theft of the vehicle;
  • Use of a replacement vehicle; 
  • Transport, repatriation of a pleasure craft;
  • Trailer/caravan assistance.
• Bicycle assistance:
  • Repair, towing, use of a replacement bicycle, assistance in case of theft or puncture.
• Winter sports and mountains cover:
  • Coverage of mountain rescue costs;
  • Reimbursement of unused ski passes and lessons after injury;
  • Rented or personal ski equipment protection in case of theft or damage.
• Travel insurance and assistance:  
  • Cash advance abroad;
  • Extension of reimbursement limits in the event of cancellation, delay or lost baggage;
  • Medical assistance;
  • Transport cancellation – reimbursement of additional costs incurred when a travel ticket is changed;
• Pet assistance (dogs and cats) :
  • Medical assistance, repatriation and vet’s fees abroad.
• Purchase protection:
  • 24-month extended guarantee;
  • Purchase insurance with extended coverage;
  • Missed event insurance. 
• Concierge service.

A personal assistant available at any time

Your personal assistant is here to fulfil all of your personal or professional requirements wherever you are in the world, 24/7.

Some of the services offered include: 

• booking plane tickets, hotels, rental cars, restaurants;
• securing tickets to the theatre, opera, sports events, shows and concerts;
• travel and medical advice (country-based information and risk assessments, vaccinations, visas, cultural events, protocol, etc.);
• organising travel;
• information on golf courses;
• message service;
• translation and interpreting;
• booking meeting rooms;
• gift and flower deliveries;
• finding childcare;
• personal assistance in case of theft or loss (keys, payment cards, ID, mobile phone).

In case of need, all you have to do is call the phone number on the back of your card.

Please take the time to read the terms and conditions of using our Mastercards, and the notices about insurance and assistance services.

See the following for information about the conditions of use, limits and insurance and assistance services:

• Mastercard Elite terms and conditions;
  
  
• Insurance and assistance.

If you require assistance, simply call the phone number on the back of your card.

Good to know: What’s the difference between insurance and assistance?

To benefit from the insurance linked to your card, the goods or services must have been paid for with the card itself.

To benefit from the assistance solutions offered with your card, simply being a card owner is enough to cover you and your family.

View your payment card PIN directly on the Web Banking app.

Have you forgotten a credit card PIN you don’t use very often?
No problem! You can now find it back directly in your Web Banking app.

Fast and secure: view your PIN to use your payment cards easily.

You can display it as many times as needed. For added convenience, you can change your PIN at our ATMs.

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